The COVID-19 health crisis fundamentally transformed the way that social safety net programs are implemented and educational services are delivered. Almost overnight, many of the services we use everyday shifted online. Having affordable and reliable internet service at home is now essential to sustaining important aspects of our daily lives.
On December 31, 2021, the Federal Communications Commission launched the Affordable Connectivity Program. This program was created by Congress to help families pay for internet services and connected devices like a laptop or tablet. You may be eligible for a discount on internet service at home if you meet certain criteria. The attached letter will identify your eligibility for the Affordable Connectivity Program. To learn more about the program, visit https://www.affordableconnectivity.gov/
The ACP Support Center has been established to answer any questions you may have. Call center support is available in English and in Spanish and 200 other languages upon request.
Email: ACPSupport@usac.org
Phone: (877) 384-2575
Hours are 9:00 a.m. to 9:00 p.m. EST 7 days a week
